submitted by lourdes 2020
Tactical Communications Training Offered for First Responders
Free Training for Law Enforcement, Fire, and Other Emergency Personnel

The Sophia Counseling Center, in partnership with Lourdes University Department of Criminal and Social Justice and Sylvania Area Family Services, presents Tactical Communications Training.


"Mastering effective interactions with citizens from diverse backgrounds" will be held at the Sylvania Area Family Services, 5440 Marshall Road Sylvania, OH. 

Attendees will have two opportunities to attend training on Thursday, October 15 or Thursday, October 22 from 8:30am to 4:30pm. Registration is free and lunch will be provided. Masks and social distancing are required. This training is grant funded by CommonSpirit Health for The Sophia Center Violence Prevention Project.

Participants are trained on the hidden rules, mental models, language registers, and driving forces in poverty, middle class, and wealth. This enables first responders to stay safe while increasing efficiency and effectiveness on calls. Participants will learn how Tactical Communication Training has impacted the relationship between first responders and the Toledo-Lucas County community. This seminar is based on the book Tactical Communication by Jodi Pfarr. Those who attend will increase their understanding of various situations, reduce potentially life-threatening interactions and outcomes, and reduce miscommunication and community complaints.


For more information or registration, contact Polly Taylor-Gerken, Sophia Center Program Director and Licensed School Psychologist, at (419) 265-3521 or

The Sophia Counseling Center

Founded in 1993 by Sister Rachel Nijakowski, PhD, The Sophia Center aims to assist all who are struggling with life issues, offering comprehensive services for children, adolescents, college students, and adults. Sophia means “wisdom of God” and aptly reflects our philosophy of a balanced, integrated, synergistic approach to achieving inner health, well-being, and peace. For counseling and testing call the office at (419) 882-4529. To learn more about The Sophia Center Violence Prevention Project, contact Sister Rachel Nijakowski at  The Sophia Center is a sponsored ministry of the Sisters of St. Francis of Sylvania, Ohio.

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Lourdes University

Rooted in the Catholic and Franciscan tradition, Lourdes University is sponsored by the Sisters of St. Francis, and offers baccalaureate degrees in a variety of academic majors as well as graduate degrees in business, education, nursing, and organizational leadership. The University also offers a master’s degree in social work from Saint Louis University. Community outreach programs include the Appold Planetarium and Lifelong Learning. A member of the National Association of Intercollegiate Athletics, Lourdes students can also compete in a variety of men’s and women’s sports. Named a “Best in the Midwest” college by the Princeton Review, Lourdes University is a nationally accredited, veteran and transfer-friendly institution offering a variety of student scholarships. Explore the possibilities online at or by phone at 419-885-3211. 

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